Nothing leaves with a name on it
Every request Aldra sends is stripped of the names behind it and put back whole in the reply. Alongside that: invoices from sessions, a coordinated-care map you can draw on, and Aldra writing into records instead of only talking about them.
Aldra Team2 min read
What’s new
Names never reach the model
Before a request is sent, every participant, worker, stakeholder and contact name in it is replaced with a stand-in. The reply comes back and the real names are restored before you read it.
The people in your records stay inside your organisation, including when Aldra is doing the reading.
When Aldra will not send something, it says so plainly
A refused request now explains what it refused and why, in ordinary words, instead of failing quietly or returning an error.
Aldra writes into the record, not just the chat
Ask Aldra to fill an open Case Note and it writes into that note. In conversation it also files strategies, support needs, contacts and profile facts onto the participant they belong to.
The work of copying an answer out of a chat and into the right place is gone.
A tax invoice from a session
Create a tax invoice directly from a billable session, with the session as its evidence. Sessions now show their titles in the lists, and an unbilled session can be deleted.
Half-entered invoice lines survive approval
Approving an invoice no longer discards a line you were part way through writing.
Draw the coordinated-care map
Link, re-point and unlink cards by dragging a line between them. Select several cards at once, and the layout stays where you put it when you fit it to the screen. One supporting goal can now feed several NDIS goals.
Review goal scores without leaving the Inbox
A goal score that needs your attention can be reviewed in place from the Inbox, rather than opening the Case to do it.
The Case documents list reads like a list of documents
Documents in a Case are presented as documents, with the information you would use to pick one out.
Reach every page with the keyboard
Page content can be reached and scrolled with the keyboard alone, not only with a pointer.
A participant rating appears once there is one
A participant’s own rating is shown only after it has been recorded, instead of displaying an empty state as though a score existed.
Availability and how to get it
Live on the web for every organisation. De-identification applies to every request Aldra sends, with nothing to switch on.
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